Question 1

What's Your MOQ?

Accepted Answer

As for the moq, usually we suggest the customer order more than 200 pairs in one design one color one size, because so that they can get more reasonable production cost and labor cost, and you can also get some discounts! And we are very willing to listen your ideas and know more about it, because this is the first cooperation, we should know more about each other so that I can know how to help you better. So if you have any ideas for the quantity and socks, just feel free to let me know.

Question 2

Can You Help Me Make Some Mock-ups For My Brand?

Accepted Answer

Sure. In our factory, in order to better to serve our factory, we have a professional designer team, and they worked with many famous brand, like alo, amin, amiri... and have rich experience in this field. And you can share your logo and design ideas with them to get the mock-ups!

Question 3

What's The Care Introduction Of Socks?

Accepted Answer

To keep the beauty and softness of your socks, we recommend that you wash them at 40°C maximum, if possible inside out. Also, try to avoid iron at high temperature and dryer. All socks made with special threads as Lurex/ Viscose / Wool / Angora etc must be washed at 30°C max.

Question 4

How Can I Pay? Do You Accept Paypal, Credit Card, And Wire Transfer?

Accepted Answer

Yes we support PayPal, credit card, and wire transfer. You can choose the best option for you.

Question 5

Can I Pay Deposit First For Start The Production?

Accepted Answer

Sure, we can accept 50% deposit first for start the production. And before the shipment, you can pay the balance.

Question 6

Do You Do Samples Order? How Much For One Sample? Can I Get The Refund in Bulk Order?

Accepted Answer

Sure, we could make samples first for testing quality in person. And we will provide few pairs of samples, so you can also take some photos for preorder and put them on IG. And for sample cost, it's $45 per design, and will be refunded in the bulk if the order quantity more than 500 pairs.

Question 7

What's The Courier Company You Work With? Can I Track My Delivery?

Accepted Answer

We work with DHL, FedEx, UPS, Matson... and delivery the socks to you safely and fast. After we ship them out, the sales will update the tracking number and update you the status. You can also track them throught the websit of courier company.

Question 8

Will You Send My Designs To Others? I Don't Want Others To Imitate My Designs.

Accepted Answer

Our company attaches great importance to protecting the privacy of every customer, and will sign a privacy statement at the same time to ensure that your design, purchase price, etc. will not be disclosed in the market. Please be assured that your personal information is kept private and confidential, and at no point we will share it with a third party.

Question 9

What Certifications Do You Have?

Accepted Answer

During the 33 years of development, we have obtained various certifications such as OEKO-TEX, BSCI, GOTS, Walmart, TCCC, etc., and has passed multiple factory inspections by major brands and partners such as Nike, Walmart, and Disney.

Question 10

What's Your Options Of Socks Package?

Accepted Answer

As for the socks package, there are few different options: cardboard, hangtag, and box. We can add your logo, IG, website, care introduction... on it. So if some people who doesn't know your brand, they can know more information through the package, and expand the influence of your brand.

Question 11

What's The Turnarount Time?

Accepted Answer

Usually the production time of custom socks is about 14-28 days according to different quantity and design, it includes purchasing material, adjusting machine, making socks, sewing head, shaping, quality inspection, packing and other processes. All the processes are to ensure that you can get unique socks with the best quality! In addition, if you need socks for some urgent activities, you can also tell us and we will do our best to help you!

Question 12

Are There Male And Female Socks?

Accepted Answer

Yes. Because men and women have different sizes range, we can customize the size for men and women separately to ensure that the socks can fit them. Btw we can also provide one size fits all, that could fit most people and more easier!

Question 13

Do You Have Quality Inspection?

Accepted Answer

Yes, the quality inspection is the most process in all our processes. Because we need to make sure every pair of socks is perfect that you receive. In our quality inspection team,

Question 14

What Socks Type Do You Have?

Accepted Answer

As a professional socks manufacturer, we could produce athletic socks, dress socks, crew socks, fun socks,ankle socks, no-show socks, yoga socks, professional grip socks... and all of them could be added your logo and designs.

Question 15

What Is The Difference Between Ankle And Crew Socks?

Accepted Answer

Crew length socks come up about 6-8 inches on a human leg, whereas ankle length socks hit right at the ankle to give you maximum gams-out glory

Question 16

Why Do Guys Wear No Show Socks?

Accepted Answer

No Show Socks Keep Your Feet Protected Socks help prevent blisters, callouses, and chafing caused by shoes rubbing your feet the wrong way. By wearing no show socks, even when you're going for a sockless look, your feet will be more comfortable throughout the day.

Question 17

I'd Like To Increase The Quantity For My Order, Can I Get A Discount?

Accepted Answer

As you know if more quantity, the production cost will be lower. So if you would like to increase the quantity or more designs for your order, just feel free to let me know and get better cost!

Question 18

What Is A Slouch Sock?

Accepted Answer

Slouch socks are a type of sock featuring a heavy non-elastic upper that may be pushed down into heavy folds around the ankles or pulled up to the knee. Slouch socks tend to have a foot that is made of very thin fabric to encourage the layering of the socks. It is very popular in American and Australia.

Question 19

Are Trampoline Socks The Same As Grip Socks?

Accepted Answer

No, both trampoline socks and grip socks have grip on the bottom. But usually trampoline socks are disposable, which means they are made from cheaper material to make the cost lower. Grip socks are usually used in professional sports such as football, which means that they need to be made of more professional materials to meet high-intensity sports.

Question 20

Which Socks Are Best For Yoga/Pilate?

Accepted Answer

Professional yoga socks with grip. It is specially designed and produced according to the use environment of yoga. When the socks fit your feet perfectly, they can also provide anti-slip, breathable and other functions to help you complete more different yoga moves!

Question 21

Could I Add My Logo On The Grip?

Accepted Answer

Sure, we could custom the grip, and add your logo on it. It will be an unique grip!

Question 22

Are 100% Merino Wool Socks Good?

Accepted Answer

Merino wool makes for an exceptional fabric choice for manufacturing socks. Unlike cotton or most synthetic fabrics, they act as a great temperature regulator. They work as an insulator in winters and keep your feet toasty. Even in summers, these socks are a great choice.

Question 23

Do Wool Socks Really Keep Your Feet Warm?

Accepted Answer

Wool socks, and specifically merino wool socks, are typically the warmest type of socks. This is because of wool's natural moisture-wicking, as well as insulating, abilities. Even thin wool socks can be incredibly warm. They also wash well and will last for a long time.

Question 24

Why Is Merino Wool So Expensive?

Accepted Answer

It's a naturally produced and harvested but relatively rare commodity that has significant costs associated with it. Merino Wool grows "really" slowly. Merino Wool grows "really" slowly, and it grows thick in winter and thin in summer meaning you only get 6 months to harvest a winter fleece and 6 months for a summer fleece. Btw "Real" Merino Wool is harvested from free living alpine sheep only, not factory farmed sheep as in some cases across the world.

Question 25

Do Hiking Socks Make A Difference?

Accepted Answer

Hiking socks are essential to ensure you have the most comfortable hike possible. Unlike a regular cotton sock, hiking socks will keep your feet dry, less sweaty and cushioned, which in turn stops painful blisters from forming as your shoe rubs against the back of your foot while you walk.

Question 26

What Is Special About Cycling Socks?

Accepted Answer

It has natural moisture-wicking properties and a natural crimp in the fibre, which traps warm air. Cycling socks are designed to: Be close-fitting, the thought being some compression, can assist recovery. A close fit also keeps the sock in place and removes the chances of rubbing.

Question 27

What Type Of Socks Should I Wear For Basketball?

Accepted Answer

Socks made of crew or low-cut materials are among the most popular among basketball players. You can keep your muscles warm while also controlling blood flow and relieving pain by wearing compression socks with infrared and compression technology. Socks with two-way soles have a better fit and feel.

Question 28

What Socks Are Best For Football?

Accepted Answer

Professional grip socks are essential to ensure you have the most exciting football match. Unlike regular cotton socks, Professional grip socks provide cushioning, breathability, absorption of sweat, etc. to your feet, thereby preventing painful blisters when the shoe rubs against the instep during competition, giving you longer lasting strength!

Question 29

What Kind Of Sock Is Best For Running?

Accepted Answer

The socks are made of polyester and nylon are popular synthetic fibres for running socks as they're both sweat-wicking, breathable, and more durable than cotton.

Question 30

What Do Compression Socks Do For You?

Accepted Answer

Compression stockings are specially designed to apply pressure to your lower legs, helping to maintain blood flow and reduce discomfort and swelling, if you have a condition that causes poor blood flow in your legs, such as: varicose veins (swollen and enlarged veins)

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